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Return Policy: We will gladly accept items for exchange or in-store credit within two weeks of purchase. Sale items, and opened products may not be returned.
We do not issue refunds on salon services. However, should you have any questions or concerns about the service(s) you have received in the salon, please notify a salon coordinator within 5 days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost within two weeks of the initial service.